Support

Help when the connection misbehaves

Customer service

Existing service, outages, and billing questions.

800-765-7772

Service status

Posted fiber status. If your home is down, call 800-765-7772.

Posted fiber status. If your home is down, call 800-765-7772.

Fiber access network

Operational

No fiber outage is posted.

DNS

Operational

DNS is operating normally.

Wisper Home app

Maintenance

Scheduled work on the Wisper Home app. Home internet is not affected.

Online bill pay

Operational

Pay your bill at wisperisp.com.

Support desk

Operational

Customer service answers at 800-765-7772.

File time 2026-10-30T15:00:00Z.

Before you call

  1. Check the status above for a posted outage.
  2. Unplug the router for 30 seconds, then plug it back in and give it a few minutes.
  3. If there is still no connection, call 800-765-7772.

Accounts and mail

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